Terms & Conditions

Welcome to Kohinoor Tea! These Terms and Conditions outline the rules and regulations for the use of our website, located at https://kohinoortea.com.pk. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Kohinoor Tea if you do not agree to all the terms and conditions stated on this page.

1. Definitions

**1.1 “Website” refers to https://kohinoortea.com.pk. **1.2 “We,” “us,” and “our” refer to Kohinoor Tea. **1.3 “User,” “you,” and “your” refer to the person accessing this website and accepting our terms and conditions.

2. Use of the Website

2.1 By using this website, you warrant that you are at least 18 years of age or are accessing the site under the supervision of a parent or guardian. 2.2 You agree to use the website for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website. 2.3 You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful.

3. Intellectual Property

3.1 Unless otherwise stated, Kohinoor Tea and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. 3.2 You may access this from Kohinoor Tea for your own personal use subjected to restrictions set in these terms and conditions. 3.3 You must not:

• Republish material from Kohinoor Tea
• Sell, rent, or sub-license material from Kohinoor Tea
• Reproduce, duplicate, or copy material from Kohinoor Tea
• Redistribute content from Kohinoor Tea

4. Products and Services

4.1 We attempt to be as accurate as possible in the description of products. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. 4.2 Prices for our products are subject to change without notice. 4.3 We reserve the right to modify or discontinue a product at any time without prior notice.

5. Orders and Payments

5.1 By placing an order, you are offering to purchase a product subject to these terms and conditions. All orders are subject to availability and confirmation of the order price. 5.2 We reserve the right to refuse any order you place with us. 5.3 We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. 5.4 In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

6. Shipping and Delivery

6.1 Shipping and delivery times may vary based on your location and the shipping method selected. 6.2 We are not responsible for delays caused by the carrier or unforeseen circumstances. 6.3 Risk of loss and title for items pass to you upon delivery of the items to the carrier.

7. Returns and Refunds

7.1 Our return policy is outlined on our Returns & Refunds page. Please review this policy for details on how to return items and receive refunds. 7.2 We reserve the right to refuse returns that do not comply with our return policy.

8. Limitation of Liability

8.1 To the fullest extent permitted by law, Kohinoor Tea shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use of or inability to use the website; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the website; (iv) any bugs, viruses, trojans, or the like that may be transmitted to or through our website by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the website.

9. Indemnification

You agree to indemnify, defend, and hold harmless Kohinoor Tea, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the website, any user postings made by you, your violation of any terms of this agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules, or regulations. Kohinoor Tea reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Kohinoor Tea in asserting any available defenses.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Pakistan, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

11. Changes to Terms and Conditions

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

• Email: kohinoortea@hotmail.com
• Phone: 021-35063891
• Address: S-108, Gulbai Shershah, S.I.T.E, Karachi – 74900, Pakistan

13. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Kohinoor Tea regarding the use of the website and supersede any prior or contemporaneous understandings and agreements between you and Kohinoor Tea, whether written or oral.